1. What is veganera.ca?

Veganera is a leading vitamins and supplements online store. It is specialized in selling vegan certified and vegan friendly supplements.The online retail that enables every one from every where around the world to purchase great and valuable different health products through online.

3. Do I need to sign up before buying any Product?

Nope. you can add and checkout as a guest , then you would be asked optionally to create an account. Having an account will help with your future orders. your account will automatically refill your personal information. For more information please visit our privacy Policy.

5. Are all products you sell vegan?

We check the the origin of the ingredients in each product to the best of our knowledge to confirm it is vegan. We source our information from the manufacturer booklets and websites.Most products are certified vegan and others are vegan-friendly according to the manufacturer.

7. Is my info safe?

To know how your personal information will be used please refer to our privacy policy.

2. Why my card payment is failing?

Check the information you used in checkout page. Double check the name , number, expiry date and security code you filled in the checkout form. The filled information should exactly match the ones on the card.

4. How do I create an account with veganera.ca?

In order to create an account with veganera.ca go to front page and click on (My account) icon on the upper right side of the page. that will take you to signin or register page. fill in the information and you will receive a thank you email shortly.

6. What payment methods are available to use?

Veganera offers wide range of payment methods includes MasterCard, Visa, American Express, and for sure PayPal.

8. What shipping Methods are available for my order?

For shipments inside Canada and to the USA, Veganera offers many shipping methods to choose from including, Canada Post and purulator. For International shipping We mainly depend on DHL eCommerce and Aramex to deliver the shipments

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